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Contact GNC Customer Service

How to Reach a Person at GNC

Verified Contact Information

Toll-Free Number:

  • 1-877-462-4700
Call Now
Send Message

Customer Service:

  • 1-888-462-2548
    Toll-Free
  • 1-212-284-0455
  • 1-866-214-2469
  • 1-610-491-7155
  • 1-610-265-1730

Customer Service:

customer-service@gnc-hq.com

Legal:

gdprrequests@gnc-hq.com
GDPR Inquiries
customerservice@gnc.com

GNC Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular GNC Phone Number
1 (877) 462-4700
Average Hold Time
00:00:42
Average Calls duration
3 minutes
Most Popular GNC Email Address
customer-service@gnc-hq.com
GNC Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (26% reported full resolution)
View full overview

How to Contact GNC Customer Service?

You can call GNC customer service on general inquiries at 1-877-462-4700. The customer care agents are ready to answer your questions and help you solve your issues Monday through Saturday from 9 a.m. to 8 p.m. EST and Sunday between 9 a.m. and 7 p.m. EST. You can call this helpline for information about the company and its products. Professional customer support advisors at this number can also tell you about the product ingredients, diets, and nutrition recommendations. The same contact can be used as the GNC corporate phone number to discuss legal inquiries with the official representatives.

The GNC corporate headquarters mailing address is GNC, 75 Hopper Place, Suite 501, Pittsburgh, PA 15222, United States. You can send official correspondence and documentation to this address. The customer service team is also ready to handle consumers’ questions, concerns, complaints, and compliments sent to this GNC corporate office. You can mail your Privacy Policy questions and Data Protection requests to the company’s Legal Department. To contact the Europe Local Representative, write to GNC Live Well Ireland, Unit F3 Nutgrove Office Park, Rathfarnham, Dublin 14, Ireland.

If you need the specific store location, click the Find a Store link in the top left corner of the website’s homepage.

You can email GNC customer support at customer-service@gnc-hq.com. This email can be used for order-related issues and returns or refund requests. The customer care team will answer your questions, handle your complaints, and consider your suggestions sent to this email address. You can also email the Help Center representatives if you have questions about payments and gift cards. You will receive a response after they study your request and find ways to resolve the problem. The GNC email address for Privacy Policy and Data Protection inquiries is gdprrequests@gnc-hq.com.

You can also use the live chat feature on the GNC website to reach the customer service agent faster.

PissedConsumer Club

Contact Information

GNC Website:

GNC Help Center:

Corporate Office Address:

GNC Holdings, LLC
300 Sixth Avenue
Pittsburgh, Pennsylvania 15222
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 a.m. - 8:00 p.m. EST

Saturday and Sunday: 9:00 a.m. - 7:00 p.m. EST

More contact details

Why Customers Call GNC?

Top Reasons of Customers Calls

  • Shipping and Delivery 20%
  • Product/ Service 20%
  • Customer Inquiries & Issues 20%
  • Request for Information 14%
  • Activation/ Cancellation 7%
  • Payments and Charges 4%
  • Employment 4%
  • Refund 3%
  • Return/ Replace 3%
  • Account 3%
  • Questions About an Order 1%
  • Staff <1%
  • Website/ Application <1%
  • Cards <1%

Shipping and Delivery

20%
  • "Wrong shipping address"
  • "Ordered on the 7th of September and have not received my order yet. Tracking number says it's awaiting carrier pickup but that's been that way for 2 weeks"
  • "Auto shipping oversupply."

Product/ Service

20%
  • "authenticity of product"
  • "New product presentation"
  • "Did not order product"

Customer Inquiries & Issues

20%
  • "mujhe ek shop open karna tha"
  • "To report a issue"
  • "Drink"

Request for Information

14%
  • "About my money"
  • "I pay for my order but no information form GNC and no dispatch details"
  • "Checking on my order"

Activation/ Cancellation

7%
  • "WHY WAS MY ORDER CANCELLED???"
  • "Cancelation"
  • "Cancel subscription"

Payments and Charges

4%
  • "Dispute"
  • "Payment payed"
  • "I have been given a charge of k588"

Employment

4%
  • "Check stubs"
  • "Payroll help"
  • "I never got my paycheck"

Refund

3%
  • "I WANT A REFUND TO MY BANK ACCOUNT OR TO PAYPAL, I THOUGHT I WAS BUYING HEAD SCARVES WHICH WAS SUPPOSED TO BE $25+ DOLLARS BUT WHEN I GOT MY RECEIPT YOU CHARGED ME $ 31.71, I CHECKED MY BANK ACCOUNT AND THERE ARE 3 WITHDRAWALS FROM YOU, 1/$18.98,"
  • "My refund"
  • "Refund"

Return/ Replace

3%
  • "To change my order date"
  • "Store wont take my return"
  • "Return"

Account

3%
  • "Account"
  • "Pro membership"
  • "Account issue"

Questions About an Order

1%
  • "Orders"

Staff

<1%
  • "I was racially profiled and got no customer service"

Website/ Application

<1%
  • "Installment"

Cards

<1%
  • "Credit card change"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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