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Contact GNC Customer Service

GNC Phone Numbers and Emails

Toll-Free Number:

  • (877) 462-4700
Call customer service
Send Message

Customer Service:

  • (888) 462-2548
    Toll-Free
  • (212) 284-0455
  • (866) 214-2469
  • (610) 491-7155
  • (610) 265-1730

GNC Emails:

Customer Service
Legal
GDPR Inquiries
customerservice@gnc.com
Is this your business?

GNC Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call GNC is 8774624700. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as GNC may ask you for the following information to identify you as a customer: email.

View full overview ›

How to Contact GNC Customer Service?

Most Popular Number:

(877) 462-4700
Total calls: 203 Issues resolved: 18 Last call: Dec 4, 2025

You can call GNC customer service on general inquiries at 1-877-462-4700. The customer care agents are ready to answer your questions and help you solve your issues Monday through Saturday from 9 a.m. to 8 p.m. EST and Sunday between 9 a.m. and 7 p.m. EST. You can call this helpline for information about the company and its products. Professional customer support advisors at this number can also tell you about the product ingredients, diets, and nutrition recommendations. The same contact can be used as the GNC corporate phone number to discuss legal inquiries with the official representatives. Journalists and bloggers can reach the Media Relations Team at 1-888-776-0942.

The GNC corporate headquarters mailing address is GNC, 75 Hopper Place, Suite 501, Pittsburgh, PA 15222, United States. You can send official correspondence and documentation to this address. The customer service team is also ready to handle consumers’ questions, concerns, complaints, and compliments sent to this GNC corporate office. You can mail your Privacy Policy questions and Data Protection requests to the company’s Legal Department. To contact the Europe Local Representative, write to GNC Live Well Ireland, Unit F3 Nutgrove Office Park, Rathfarnham, Dublin 14, Ireland.

If you need the specific store location, click the Find a Store link in the top left corner of the website’s homepage.

You can email GNC customer support at customer-service@gnc-hq.com. This email can be used for order-related issues and returns or refund requests. The customer care team will answer your questions, handle your complaints, and consider your suggestions sent to this email address. You can also email the Help Center representatives if you have questions about payments and gift cards. You will receive a response after they study your request and find ways to resolve the problem. The GNC email address for Privacy Policy and Data Protection inquiries is GDPRRequest@gnc-hq.com.

You can also use the live chat feature on the GNC website to reach the customer service agent faster.

PissedConsumer Club

Contact Information

GNC Website:

GNC Help Center:

Corporate Office Address:

GNC Holdings, LLC
300 Sixth Avenue
Pittsburgh, Pennsylvania 15222
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 a.m. - 8:00 p.m. EST

Saturday and Sunday: 9:00 a.m. - 7:00 p.m. EST

More contact details

GNC Rating Based on 180 Reviews

Rating details

1.7
more details
Customer service
Price Affordability
Website
Product or Service Quality

Rating stats

Rating trend

Summary of GNC Customer Service Calls

271 TOTAL
CALLS
02:08 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GNC?

Product/ Service Question:

  • “Complaint”
  • “Filing a complain”
  • “CVS is set up like a old man dirty dinist *** out hnc products. It follows you. That's not enough networking”

Shipping and Delivery Question:

  • “My order not received me”
  • “Where is my order?”
  • “My order tracking id”

Request for Information Question:

  • “I pay for my order but no information form GNC and no dispatch details”
  • “Checking on my order”
  • “Place an order”

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancel subscription”
  • “Canceling the scheduled order for my account due to lack of delivery.”

Employment Question:

  • “Check stubs”
  • “Payroll help”
  • “I never got my paycheck”

Payments and Charges Question:

  • “Dispute”
  • “Payment payed”
  • “I have been given a charge of k588”

Account Question:

  • “Account”
  • “Pro membership”
  • “Account issue”

Return/ Replace Question:

  • “To change my order date”
  • “Store wont take my return”
  • “Return”

Refund Question:

  • “My refund”
  • “Refund”

Website/ Application Question:

  • “Installment”

Staff Question:

  • “I was racially profiled and got no customer service”

Cards Question:

  • “Credit card change”

Other Question:

  • “Je ne pas vu mon argent sur la compte”
  • “The logo on your ad is very disturbing”
  • “Haven’t received my order”

Compare GNC Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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