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2.0

When I signed up for the perks of the GNC Pro Access membership, including the Pro Box, I was told that I would be able to EXCHANGE any "products" in the box for anything i wanted in the store. HA!

They send you a box of samples, like those you pick up in any health-food store. Samples in little sealed sample-packets, for the most part. Seriously? How am i supposed to exchange these SO-CALLED "products"? I suppose I could go into a GNC and pick up a bunch of FREE sample packs in exchange for that box of SAMPLE stuff that i mostly don't care about.

The big hype before i received the box -- i received an email DAYS before the arrival of my box, asking how i liked the pro box. How would i know? The timing of the email was terrible. Poor marketing. Poor training for salespeople. Poor follow-through. I give this store an "F" in general. Buyer beware. Overpriced products and a scam of a marketing system.

Big rip-off. Buyer beware.

Reason of review: Not as described/ advertised.

Preferred solution: Stop the false advertising. Lower prices. Get customers the old-fashioned way. Service and price..

Location: Tucson, Arizona

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