I always shop in the GNCs around NJ between Menlo Park, Parsippany, Caldwell, Wilowbrook.I used to think the company was helpful and insightful, but now I am constantly harassed to buy supplements that A don't work, B.
don't want or even ask for, C. Find way too expensive, D. I don't even get treated nicely. There was a day I shopped and one of the "professional sales associates" was completely uninterested in helping me but constantly kept pushing "the best product" that was on the market for a protein shake, which obviously was just for his commission.
I bought a few things including his recommendation which I clearly asked about the return policy on and saw it on the receipt, 30 days with the receipt, I tried the protein shake and thought it was gross let alone found out the product has toxic traces in it, so I called customer service to ask what to do to return and so I did return with ID and the product and receipt later that week. Of course for some reason I was denied the ability to return it and asked to speak to the Mgr who then he argued that they don't return at that store I need to go else where??? So I ask for his supervisors name who's name was Mike B. someone who watches over the NJ market.
This gentleman was completely rude, treated me like I am incompetent, told me if I didn't want the product I should've never got it. I explained I didn't want it but was manipulated into it cause it was on such a good deal...
Blah blah blah, I told Moke I just want to exchange it for a different protein shake from a more achieving company like Muscletech and I was then hung-up on...Please inform me if you have ever had these experiences, I just think GNC went down hill over the past 3 years since I have been shopping there, and PS the multis don't ever do anything but repeat on me and give me chest pains.