Most helpful review

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New Reviewer

Product authentication error

GNC - Product authentication error
GNC - Product authentication error
GNC - Product authentication error
GNC - Product authentication error
GNC - Product authentication error
GNC - Product authentication error
Good Evening I would like to inform you that i bough women's multivitamin 50plus from GNC STORE LOCATED in Canada Toronto mall While I bring it back to home I scanned it's barcode as such there is no product showing online after getting scanned . Kindly tell me that this product is real or fake and attach the valid proof of that For proof I'm attaching my transaction copy of gnc and my product photo . Kindly revert back .
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ID
#3593836 Review #3593836 is a subjective opinion of poster.
Location
New Delhi, Delhi
Preferred solution
Let the company propose a solution

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New Reviewer

Missing items

GNC - Missing items
GNC - Missing items
GNC - Missing items
Thanks thanks sir ji pl baat to karo apne castmar se head phones mat do hame koi baat nahi hamare se galti ho gayi aapse items lekar aage se nahi lenge thanks or na hi kisi ko lene denge SUKARIYA Salam thanks lots last mail

User's recommendation: No thanks.

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ID
#3589681 Review #3589681 is a subjective opinion of poster.
Preferred solution
Thanks

LOST MY ORDER!

GNC - LOST MY ORDER!
GNC - LOST MY ORDER!
Hello, I have bought two products altogether, but only one of them was delivered to my home, and the other one showed delivery, but I did not receive it track number:200010****21 Address:45 Cedarwood Dr,Toms River,NJ 08755
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ID
#3577760 Review #3577760 is a subjective opinion of poster.
Location
Whiting, New Jersey

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New Reviewer

Bad customer service!

GNC - Bad customer service!
No items arrive. No refund. No reship. I got a video to prove that no one delivered. Aaaaaaaaaaaaaaa.
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ID
#3413825 Review #3413825 is a subjective opinion of poster.
Loss
$66
Preferred solution
Deliver product or service ordered

Poor and ugly customer service

I believe my order goes into effect every month on the 21st. I did not receive my order until March 1 which left me quite a few days without my vitamins. I actually exercise, eat right and Im very health conscious and when I called Your store the guy there was an idiot and very rude. This guy was at the Castleton Mall store. If Im going to have issues and when my order arrives, then I will have to make other decisions

User's recommendation: Get the order delivered as planned.

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ID
#3386618 Review #3386618 is a subjective opinion of poster.
Location
Tampa, Florida
I am overwhelmed with disappointment and disgust regarding the manner of which my purchase of GNC.'s Mega-Man vitamins turned into a miss-leading and under-handed 'sell' on your so called 'Pro' program. I must insist on a refund of this amount, regardless that it has...
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ID
#3374263 Review #3374263 is a subjective opinion of poster.
Location
Clementon, New Jersey

Complaint resolved

I had a bad experience with a rude employee at checkout. When I made the situation known, GNC responded quickly. They addressed my concerns to my total satisfaction
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ID
#3324044 Review #3324044 is a subjective opinion of poster.
Location
Springfield, Tennessee
New Reviewer

Cochranlisa06@***.com

Ive. Been a g n c customer for years now I order the same product every month an do the auto deliver never had pay high postage but thus time was charged postage plus I always get my product in about two days an was told or it said it be a whole week so yes I was disappoointed with my service this time with g n c.I ask for a refund back to my card this time nexuses it was gonna take too long. Thank you.
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ID
#3246650 Review #3246650 is a subjective opinion of poster.
Location
Miami, Florida
Pros
  • No postage an usually fast delivety
Loss
$26
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
GNC - Never got my product
Order a preworkout from GNC and waited 2 weeks for it to arrive, the day it said it was delivered i immediately went to look for it and couldn't find it, we have a Canada post mailbox for them to put it into, so there is no chance it was stolen, i immediately contacted...
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ID
#3001287 Review #3001287 is a subjective opinion of poster.
Service
Gnc Shipping Service
Pros
  • No returns
Cons
  • Return policy
  • Never got product
  • Unhelpful
Loss
$64
Preferred solution
Deliver product or service ordered
New Reviewer

No notice on door that customer can't make returns

I purchased a bottle of turmeric. The receipt says I have 30 days to return. I found another brand that was quick absorbing, which I need for pain. When I went to the store to return the item, the manager told me that they were just told they could not receive back items. There was no sign on the door, no word given to me by the manager when I purchased the item. I will never shop at GNC again! The bottle of vitamins I purchase was $44. $44 lost. The only thing the manage gave me was a smile. Sad for GNC not to make customer happy.

User's recommendation: Dont' buy by GNC. If you do make sure it's the item you usually buy! Don't buy anything new to try.

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ID
#2959995 Review #2959995 is a subjective opinion of poster.
Location
Texas City, Texas
Loss
$44
Preferred solution
Full refund
New Reviewer

Did not receive the order

GNC - Did not receive the order
GNC - Did not receive the order
GNC - Did not receive the order
GNC - Did not receive the order
GNC - Did not receive the order
GNC - Did not receive the order
My name is Thanh Hong , email address: Thanh34@***.net . The issue is I dont have my order for 2 times. The first time on 08/2021 and the second time is auto-delivery without my authorization . I did called for Customer Service and they said just wait for 24-48 hours. I am unexpected the GNC run the business like this.
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ID
#2950510 Review #2950510 is a subjective opinion of poster.
Loss
$176
Preferred solution
Full refund

Awful shipping

Placed order waited 2 weeks still did not recieve it. Tracking said it was sent to Texas i live in ind. called service rep checked and said it was back ordered gave me option to cancel. They are using fedx sure post. Looks like I will never get my order.

User's recommendation: BETTER GO TO THERE STORES. SHIPPING STINKS.

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ID
#2803533 Review #2803533 is a subjective opinion of poster.
Location
South Bend, Indiana
New Reviewer

Why I'll be buying my collagen peptides from Amazon

Yesterday I went to Gnc to get my collagen and the large can was sold out and they only had 1 left of the small can so I purchased it and was given a coupon for $5 off a purchase of $30 or more but the coupon expires today so I went back there to ask if I could order the large can and pay for it in store today and have it either sent to me or I would pick it up at the store now the collagen is more expensive here but with the coupon it will cost the same as Amazon when it came time to pay the man told me I could not pay cash
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ID
#2767566 Review #2767566 is a subjective opinion of poster.
Location
Sharon Hill, Pennsylvania
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Others need to know

I signed up for Pro boxes through a Minnesota office which I won't name here. I paid $20 for nothing and here's why. I ordered the Women's Health box to be shipped to me. The first box was a Men's box. I was promised I would get a Women's box by chat after much irritation. No box. Wanted it sent again by chat and sthe refused

User's recommendation: DO NOT ORDER PRO BOXES BECAUSE YOU MAY GET THE WRONG ONE AND GNC WILL NOT HONOR THEIR MEMBERSHIP THE WAY IT WAS SUPPOSED TO BE.

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1 comment
#2028704

No one cares...

ID
#2644413 Review #2644413 is a subjective opinion of poster.
Location
Apple Valley, Minnesota
Cons
  • Company does not live up to their terms
Loss
$20
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Web site and customer service

This past weekend I searched the GNC website for a product I was interested in. The site said the product was in my local store. It was not. Strike one. So I go on the site and start the order process. At the time it was noted the address on file was my old address from over five years ago. Address was updated and order placed. Less that an hour later an email is received say it was shipped to my old address. Called and also on line chatted with customer no service and not one person would try to fix the problem. I will never shop GNC again.

User's recommendation: Stay away.

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ID
#2626828 Review #2626828 is a subjective opinion of poster.
Loss
$55
Preferred solution
Deliver product or service ordered

Order

Wanted to use buy 1 and 1 50% off but the one I spoke after waiting for a long period of time said I could not. One item in my order was said to be unavailable because it was discontinued, but I could order the item electronically on my own. I was very confused and dissatisfied.
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ID
#2499369 Review #2499369 is a subjective opinion of poster.
Location
Modesto, California

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