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GNC - Very bad customer service

I called in about canceling a order and when I asked to spread to a supervisor the customer service representative hung up on me. When I called back they refused to cancel the order and were rude again. I will NEVER purchase anything from them again EVER again!
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1277982
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I have pretty much stopped shopping at GNC. It is blatantly clear their focus has shifted from the wellness needs of its customer to a more dollar based agenda. I fear the company is sinking is resorting to dollar based, pyramid scheme " loyalty "tactics to get the...
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Anonymous
T Lea Quick

I bought the Herbal Clean to detox my system and then found it on the web for $30.00/35.00 cheaper.

2.3
I didn't like
  • Loyalty program
#1264317
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SECOND TIME I gave to my dog and the same thing happened but this time worst than the first time. I wasn't home this time when we got home the dog could not breathe like he was choking he was having a panic anxiety attack it's been 3 hours and he is breathing like he...
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#1263687
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Gnc Pro Access Membership... don't waste your money

Your rewards expire. The box is shitty samples.... like 7bucks in value.... box took 4 months to come. doing waste your time
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1256215
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GNC - Rude sales clerk

When I didn’t purchase the more expensive product he got totally rude and didn’t have any interest in helping me..... lost my business
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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Value for money
Website
#1249266
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GNC - Update

I sent a complaint- from a bad experience from visiting one of your locations. I started going back to that location one month later- because I live near it. The workers there now- Customer Service there 1-10 are a 10! They ask have you tried another flavor- and how it tastes explaining it well. I enjoyed my visit.
#1233944
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Forest Hills GNC

Continuesly opening late. Ridiculous and there always a complaint nothing being done
3.0
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Customer service
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#1223206
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GNC - Not opening on time very poor business ethic

1005 Saturday opens at ten no one is even here waste of my time thanks. How hard is it to be on time and open on time 4420 east laburnum ave Richmond va 23223
1.9
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
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Website
#1217980
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Not shopping at GNC anymore

Not shopping at GNC anymore
Purchased this supplement at GNC when I got home realize there were only 14 capsules in this large bottle. Look up the word deception in the dictionary and it will say see GNC
1.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1216018
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So the person that signed me up for pro membership has no idea how it works. In fact, no one does! I just had one question and no one knew how to answer it, at different GNC stores. I finally called a number they told me to call and asked if I could just get a refund...
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Anonymous
Francisco

It's been a month later and I have still not got my box. I called customer service and they told that I wouldn't get one of my box, because I didn't set my account info on tim...

2.4
#1213849
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