GNC
15.9K
CLAIMED LOSSES
429
TOTAL REVIEWS
150K
PAGE VIEWS
1
ISSUE RESOLVED
One Wednesday, I brought some supplements for my sister at GNC store. GNC staff convinced me to get GNC PRO membership. I first refused but he kept saying all good things with 100% satisfaction guarantee. I finally agreed and paid $39.99 for GNC PRO. I was told that I...
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16 comments
PissedConsumer2013489
#2013489
The GNC store off of Hamilton Blvd in Sioux City, Iowa has a rude employee.
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ID
Location
Burlington, Massachusetts
Service
Gnc Pro Access Membership
Reason of review
Return, Exchange or Cancellation Policy
Order
Wanted to use buy 1 and 1 50% off but the one I spoke after waiting for a long period of time said I could not. One item in my order was said to be unavailable because it was discontinued, but I could order the item electronically on my own. I was very confused and dissatisfied.
ID
Location
Modesto, California
New Reviewer
Sav ga Wilmington island business closed
Hung up on me three times , is the gnc store closed on Wilmington island 31410, they have Amazon deliverys there and bee closed since Friday
ID
Location
Savannah, Georgia
Preferred solution
Answer the phone
Contacted wrong dept!
I was asking for advice on a supplement I wanted to order-got wrong dept evidently! Id have thought that my question would be passed to the right dept.- but havent heard a word! How difficult would that have been! Im on auto ship w/ your products would probably be w/ a new supplement-had anyone cared! Like your product- but am rethinking my options!
ID
Location
Vincennes, Indiana
New Reviewer
Pissed consumer
They STOLE $35 from me, disallowed a coupon that was legit, and Wasted 1/2 hour of my time
User's recommendation: Never Even Walk Into Their Store.
ID
Loss
$55
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLies and more lies
Was promised two pro boxes plus lifetime points to sign up for their membership. Come to find out. No lifetime points. When I asked about my pro boxes I was told the first time, I would get it in November. Then the next time I was told February. Then the next time Im told I only get one box and its may now. Its all a scam. I can get all my vitamins online and cheaper anyways. NEVER SHOP HERE!!!
User's recommendation: Run fast scam.
ID
Location
Fultondale, Alabama
Service
Gnc Pro Access Membership
Cons
- Fake benefits
- Products not as described
- Being disregarded
Loss
$40
Preferred solution
Full refund
Shipping payment
I have order a protien drinks from GNC, Order Number: 200003****66 0n 10/9/2020. Once you started the order, your web mentioned any order above $49 will have a free shipping. However in the final check out, it is not a free shiping but the shipping remain $9.99. I found this is a missleading. Please let me know your response. Thanks A H
User's recommendation: GNC instruction on a free shipping is misleading.
ID
Loss
$9
Preferred solution
Let the company propose a solution
New Reviewer
Damage product
I bought one mega men 50 plus I took it at lunch did not suit then next I tried it after dinner again problem After your talk I tried once at breakfast also I felt uncomfortable some heaviness vomiting feeling each time So I want to return it back
ID
Product
Gnc Ultra Mega 50 Plus One Daily Supplement
Pros
- No returns
Preferred solution
Full refund
New Reviewer
Absolute theft
They promised me a box every month and I only got one for the entire year. It's a complete rip off and it's the entire reason why I will never shop at GNC again. If your salesperson asks you if you want it should be legal to slap them.
User's recommendation: Avoid it at all costs.
ID
Service
Gnc Pro Access Membership
Pros
- Have good vitamins
Cons
- Being disregarded
- Loyalty program
- Rewards program is a penalty program not a rewards program
Loss
$110
Preferred solution
Full refund
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ID
Location
Charlotte, North Carolina
Preferred solution
Deliver product or service ordered
Customer complaint
Discrimination. I entered public accommodation without a mask on my face and was told that I would have to leave or they would call the police. She offered to sell me a mask for $4.99. I told her that I had an exemption because of religious reasons. She was rude and told me to get out or she was calling the police and that she's already had to call the police on other customers that were not wearing masks.
User's recommendation: Go to Walgreens.
1 comment
ID
Location
Gillette, Wyoming
New Reviewer
Discrimination.
Told that I could either purchase a mask for $4.99 or leave. Very rude and threatened to call the police if I didn't leave.
User's recommendation: Discrimination lawsuit.
ID
Product
Gnc Vitamin B12 Supplement
Preferred solution
Provide a time or a date for mask free shopping.
Impossible to reach local stores to find out if a product is in stock. Calls to them only go to the GNC general number which doesn't answer.
Difficulty in reaching stores to find out what they have in stock.
User's recommendation: Hope that GNC can stay in business and get its act together.
ID
Location
New York, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharge payment debit card
Bad experience at GNC pavilion brands When i pay used debit card . You’re mesin mybank is under line, but the staff many time try but not noticed if already successful or no the deduct to my card, when i check my account bank is already double charge , isssue is be longer settled until now ... pls give urgent help for refund money
User's recommendation: Staff good suggestions for Good protein.
ID
Service
Gnc Cashier
Pros
- Great choice of products
Cons
- Refusal to refund for services never rendered
Loss
$931
Preferred solution
Full refund
New Reviewer
Bad management
I had purchased sleeping aid being told that i could return it if it doesn't work because I was hesitant. the first time I tried to return it I was greeted by the female owner who said they couldn't do returns with covid 19 but wrote on the receipt that it could be returned after the return date once they are taking returns. Today I went in the store with only 2 pills missing, signed receipt and the male owner (females husband) refused by return, even after I was told it was his wife's initials. They took my money for an item that didn't work and lied to me about being able to not only return it if I wasnt happy, but also lied with signing the receipt. not owners that care about customers or honesty.
ID
Location
Kernersville, North Carolina
Cons
- Lied to
- Being disregarded
- Disrespected and intimidated
Loss
$44
Preferred solution
Full refund
New Reviewer
In-store cashier puts video chat caller on hold?
I asked the cashier a question and my mask was falling off, so I it was upside down (custom Amazon thing) so I took it off to turn it right side up. The cashier was on a personal video cat call, so she put her caller on hold and said I had to pun on a mask to be in the store. I asked her if she was going to get off her video chat. At work, I cannot be on personal calls.
ID
Location
Lancaster, California
Preferred solution
Have a talk with her. I will call GNC
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Exempted for religious reasons? LMAO!
Is this a joke? You can't possibly be serious making such a ridiculous statement.
I bet you are wearing a mask now because business aren't putting with people trying avoid wearing them. No one likes wearing masks but it's small thing to do to avoid spreading this virus.