Sean B Vaa

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Verified Reviewer

Horrible Service

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Updated by user Jan 14, 2025

After contacting the customer service each day for the last week, the results have been the same each day. They lie to me and say the order has shipped.

The next day I find it still hasn't moved and call again. When I speak to them they say the same things only to be lying again.

After doing this for a week, they still have not shipped my order although it sets waiting. They have offered a refund and no actual results...

Original review Jan 14, 2025

I placed an order online on the 9th. It is still sitting, waiting to be shipped.

It will now not arrive by the 16th. Since GNC stores do not maintain adequate inventory of products, I have to order online and then get these terrible results. Is there no way to actually speak with someone from GNC?

This is a great part of the problem, and I feel it is intentional. If they never deal with their problems, customers can never get resolutions!

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Loss:
$60
Pros:
  • Supposed convenience
Cons:
  • Who have to call the real people
  • Horrible outsourced service reps

Preferred solution: Apology

User's recommendation: DO NOT DEAL WITH GNC, USE ANY OTHER VENDOR FOR PRODUCTS

Timothy V Nxi

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Verified Reviewer
| map-marker Charlotte, North Carolina

Can't even get a *** by toothless woman. Man wants me to join them and suck *** and take *** in my *** the rest of my unhappy life untill I charge the hospital to give me caser of the anus so m

GNC - Can't even get a *** by toothless woman. Man wants me to join them and suck *** and...
Updated by user Nov 22, 2024

It seems I had to live in the distractions to show them mcoys number didn't sale out to the hopitles, and or new to old research devolment links

Original review Nov 20, 2024

Teeth penetration wasn't made for rock hangersleave me bdontdont leave ur house unatendedbecause they running bad cover up for me I guesssont ask for nothing

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User's recommendation: I guess he wanted me to lkk like a bird mout

Resolved
Brad D Ggs

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Verified Reviewer
| map-marker Buenos Aires, Buenos Aires City Region

Resolved: All i want to do is order chips…your website is not functioning nearly as good as the ones my people build.

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Updated by user Nov 25, 2024

GNC Website worked tonight and allowed me to sign in and order. I will take the hit on this one.

But I was never pissed! Irritated, not pissed!!.

Original review Nov 24, 2024

Legendary Protein Chips.

Send me 56 packs of chips.

call me at 479-841-**** so I can order in person.

Signing into your website is a huge hassle. I thought GNC would have better honestly.

And I am not pissed, I just want to pay you for some chips.

Simple enough, right??

I have made four attempts as logging in and I write code, so do not tech talk me. Your website is a joke..period..end of statement

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Cons:
  • Website is horrible

Preferred solution: i would like to place an order and pay you. Legendary Protein Chips in BQ flavor. I want to buy a couple hundred dollars worth. Can you make that happen?>

User's recommendation: just call GNC corporate as their website is a joke.

Guiliana Kxs

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Verified Reviewer
| map-marker Dixon, California

Question about prodo

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The representative answered all my questions and was pleasant and very professional. I appreciate good customer care and service. Thank you for hiring people who care about your customers.

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User's recommendation: Take your own health into your own hands

Anonymous
map-marker Texarkana, Texas

FedEx Shipment

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Was shipped by FedEx, not USPS per website. What is FedEx doing?

Read Tracking info from Bottom Up.

Fri, September 27, 2024, Arrived at FedEx location Breinigsville, PA

Fri, September 27, 2024, Departed FedEx location Middletown, PA

Thu, September 26, 2024, On the way Lancaster, PA

Thu, September 26, 2024, At local FedEx facility, Middletown, PA

Thu, September 26, 2024, Departed FedEx location, Fedex smartpost Martinsburg, WV

Thu, September 26, 2024, Shipment information sent to U.S. Postal Service, Wed, September 25, 2024

Arrived at FedEx location, fedex smartpost Martinsburg, WV

Wed, September 25, 2024, Arrived at FedEx location, Martinsburg, WV

Tue, September 24, 2024, Departed FedEx location, Breinigsville, PA

Tue, September 24, 2024, Arrived at FedEx location, Breinigsville, PA

Tue, September 24, 2024, Departed FedEx location, Keasbey, NJ

Tue, September 24, 2024, Arrived at FedEx location, Keasbey, NJ

Mon, September 23, 2024, Left FedEx origin facility, North Wales, PA

Mon, September 23, 2024, Arrived at FedEx location, North Wales, PA

Mon, September 23, 2024, Picked up North Wales, PA

Sun, September 22, 2024, Shipment information sent to FedEx

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Anonymous
map-marker Smithtown, New York

No delivery

I never received my order when I called gnc I answer all the questions and couldnt talk to anyone I will never order again it was a 90 dollar lesson no to do business with you

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Sahil P Haw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

My order is on hold and unfulfilled and don’t get any update

GNC - My order is on hold and unfulfilled and don’t get any update
GNC - My order is on hold and unfulfilled and don’t get any update - Image 2
Contains 6 confidential files for company representatives

I ordered on 15th August. After that, my order was on hold and unfulfilled. I didn't get any support and I want a refund now.

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Preferred solution: Full refund

User's recommendation: Pick up the call

Sahil P Haw

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Verified Buyer
|

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Verified Reviewer
| map-marker Mumbai, Maharashtra

I don’t get any update of my order and my order is on hold for soo long

GNC - I don’t get any update of my order and my order is on hold for soo long
GNC - I don’t get any update of my order and my order is on hold for soo long - Image 2
GNC - I don’t get any update of my order and my order is on hold for soo long - Image 3
Contains 5 confidential files for company representatives

I place my order on 15 August and after that its on hold and unfulfilled for so many days and don't get any support I don't get my order

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User's recommendation: Pick up the calls

Jai Ysr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bhiwani, Haryana

Order tracking

Contains 2 confidential files for company representatives

I ordered GNC VAT gainer on 03/10/2024 cash on delivery but delivery charge has already been taken in it but the order is still showing as unfulfilled

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Dakota Pvi

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Verified Buyer
|

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Verified Reviewer
| map-marker Baramati, Maharashtra

I have ordered GNC product but product was automatically cancelled what about my refund

Contains 1 confidential file for company representatives

I have ordered GNC product but product was automatically cancelled what about my refund gnc refund not received

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Anonymous
map-marker Heflin, Alabama

Shady reps that lie

I'm quiet about several it just so happens that I actually had a good idea of each of them however each time the rep led me to AG and C product I told her I was uncomfortable with that and I wanted her honest opinion any time she assured me it was the absolute best at the best price even though it was obvious at times that that wasn't then I asked if they still did price matching and she said no when I got home I looked at my receipt and it stamped on the bottom that they price match I found the same products even there's cheaper online given the opportunity I would have been able to buy more had she not lied to my face. I will not return to that store

Michaela 2/18/24

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User's recommendation: The vitsmen shoppe

1 comment
Guest

That is not a corporate GNC, so no price matching. Sounds like you don’t know how to shop. You buy first then go compare prices?

Anonymous
map-marker Irvington, New Jersey

Staff Unprofessional

I visited 2401 Hwy 22 West Union, NJ, 07083 location. The staff named Adam was peaking around the isle like I was stealing.

I asked him if he thought that was appropriate he stated he has to protect the store and it's property. I go This is the only staff person who behaved in this manner.

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Ahmedabad, Gujarat

Product original or fake

GNC - Product original or fake
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GNC - Product original or fake - Image 3
Contains 1 confidential file for company representatives

Dear sir I am not satisfied with your product nd your reply when I open this product inside in product plastic bag is open I trust your site withing 3 year but nw this is also cheat app.i want to refund otherwise I Clam your app that's it. I am muddle class family so I know that how to urns money so dear sir humbly request

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User's recommendation: Product is fake nd open to inside in healthkard

Giancarlos Ioy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kolkata, West Bengal

Product fake che

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GNC - Product fake che
GNC - Product fake che - Image 2
Contains 1 confidential file for company representatives

I ordered this GNC creatine monohydrate from healthkart.

I used creatine monohydrate from last 5 years. I know the exact taste of unflavoured creatine monohydrate.

But this GNC creatine monohydrate taste is different, just as same as Glucon-d.

I think it's a fake product.

So I want, please take return this product & refund my money, as soon as possible.

I ordered this GNC creatine monohydrate from healthkart.

I used creatine monohydrate from last 5 years.

I know the exact taste of unflavoured creatine monohydrate. But this GNC creatine monohydrate taste is different, just as same as Glucon-d.

I think it's a fake product.

So I want, please take return this product & refund my money, as soon as possible.

View full review

User's recommendation: Not good

Anonymous
map-marker Honolulu, Hawaii

Not A happy customer

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I called customer service to get me of the list and they shipped it any way gnc is over price other places are better I got charged for some thing that does not work gnc is in business to rip of customer gnc is out to take your money

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User's recommendation: Don't go to gnc they will rip uyi5644 4 C300 off m5i

Giancarlos Ioy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kolkata, West Bengal

Product fake che

GNC - Product fake che
GNC - Product fake che - Image 2
Contains 1 confidential file for company representatives

I ordered this GNC creatine monohydrate from healthkart.

I used creatine monohydrate from last 5 years. I know the exact taste of unflavoured creatine monohydrate.

But this GNC creatine monohydrate taste is different, just as same as Glucon-d.

I think it's a fake product.

So I want, please take return this product & refund my money, as soon as possible

I ordered this GNC creatine monohydrate from healthkart.

I used creatine monohydrate from last 5 years.

I know the exact taste of unflavoured creatine monohydrate. But this GNC creatine monohydrate taste is different, just as same as Glucon-d.

I think it's a fake product.

So I want, please take return this product & refund my money, as soon as possible.

View full review

User's recommendation: Please Take return this product and refund my money

About

Related Companies

GNC Canada

Summary

GNC, Inc. is an American company that specializes in nutritional supplement industry. GNC is an abbreviation that stands for General Nutrition Centers. GNC is one of the leading companies that research, develop, test, manufacture and sell a diverse range of nutritional supplement products. GNC products include vitamins, minerals, sports nutrition, protein, diet products, energetic products, herbal and cleansing products, health care, skin care and beauty products, and so much more. Besides, Global Nutrition Centers provides various gift cards and gift certificates. The tagline of the company is: "Live well." The tagline of GNC offers free of charge shipping on orders of $75 and more.

GNC reviews and complaints

GNC is ranked 155 out of 913 in Vitamins and Supplements category

Area Served

USA

Payment Methods

VISA

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